How to Request an Apple App Store Refund for PeptideCalc

Purchase Help

Direct answer

Sign in at reportaproblem.apple.com, choose I'd like to, then Request a refund. Choose a reason, select the PeptideCalc purchase, and submit. Apple says to allow 24 to 48 hours for an update. PeptideCalc cannot issue an App Store refund directly.

Apple processes App Store purchases, so refund requests go through Apple's Report a Problem website. The PeptideCalc team cannot approve a request, reverse the charge, or see the decision.

Apple says some purchases might be eligible for a refund. Eligibility can vary by country or region, and Apple makes the decision.

Scope: This page explains how to submit a refund request through Apple. Apple processes App Store payments and decides refund eligibility. PeptideCalc cannot issue or approve an App Store refund directly.

These steps were checked against Apple's published refund instructions on .

Step-by-step instructions

  1. Step 1: Sign in to Apple's Report a Problem website

    Go to reportaproblem.apple.com and sign in with the Apple Account used for the PeptideCalc purchase.

  2. Step 2: Choose Request a refund

    Open I'd like to, then choose Request a refund.

  3. Step 3: Choose a reason

    Choose the reason for your request, then choose Next.

  4. Step 4: Select PeptideCalc and submit

    Choose the PeptideCalc app purchase, then choose Submit. Apple receives and reviews the request.

  5. Step 5: Wait for Apple's update

    Apple says to allow 24 to 48 hours for an update. To check the request, return to reportaproblem.apple.com, choose Check Status of Claims, then choose Pending.

Questions about this Apple refund workflow

Can PeptideCalc issue my App Store refund?

No. Apple processes the payment and reviews App Store refund requests. PeptideCalc cannot approve a request or send the refund directly.

How long does an Apple refund request take?

Apple says to allow 24 to 48 hours for an update on the request. If Apple approves it, the money can take additional time to return to the payment method.

Why can't I find the PeptideCalc charge?

Check the Apple receipt to see which Apple Account made the purchase, then sign in with that account. Apple also says a pending charge cannot be requested until you receive the email receipt.

Is every App Store purchase eligible for a refund?

No guarantee is made. Apple says some purchases might be eligible and that eligibility can vary by country or region.

Submit the request to Apple

App Store purchases are billed and reviewed by Apple.

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